Complaints and Disputes
Step 1: Contact us directly
Email community@glowvitaao.world with "Complaint" in the subject line. Include the date, page, and issue summary. We aim to acknowledge within 5 business days.
Step 2: Internal review
We review the issue, gather records, and provide a written response where possible within 20 business days.
Privacy complaints in New Zealand
If your complaint relates to personal information and you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (New Zealand).
General dispute pathway
Where relevant, unresolved disputes may be handled under New Zealand law and appropriate NZ forums.